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JAI FERRELL is an award-winning global executive with expertise in leadership, commercial/revenue programming, marketing strategy, customer experience, operations and personnel management.  

 

In her current role as the Chief Commercial / Revenue Officer for Hartsfield-Jackson Atlanta International Airport (ATL), her professional responsibilities include oversight of the airport’s commercial division comprised of revenue functions for parking, ground transportation, concessions (food, beverage, retail and services);  customer experience and marketing & brand strategy (creative, social media, digital assets and civil rights) and commercial portfolio management to include airline affairs, commercial real estate development, property management and both domestic and international air service programs for cargo and passenger air service.  Under her tenure, the commercial division has exceed $1.5 billion in gross revenue each year. 

While her professional impact is global in reach her passion is granular, impressing the communities she frequents. She lends her expertise as a board member for the Andrew & Walter Young YMCA and as a multiyear principal partner with Langston Hughes High School (Fulton County).  Core revenue-generating initiatives aside, Ferrell serves as the marketing lead for ATL’s human trafficking initiative, bringing awareness to the millions of passengers that travel to and through ATL annually.

 

Ferrell’s award-winning career spans over two decades, including work in entertainment television, consumer products and sports contributions to WarnerMedia (formerly Turner), CNN, Major League Baseball, Viacom and BET Networks.  She has been acknowledged as one of Atlanta Magazine’s 500 Top Leaders (2023, 2022); Georgia State University’s 40 under 40 (2023); Women Leading Travel & Hospitality Honoree (2023) Atlanta Magazine’s Women Making a Mark (2023); National Alumnae Association of Spelman College’s Distinguished Alumnae (2019, Atlanta Chapter); Atlanta Business Chronicle’s 40 under 40 class (2019); Atlanta Tribune Magazine’s Woman of Excellence (2019) and Airport Business Magazine’s 40 under 40 class (2017). 

 

This fifth generation Atlantan is a proud Spelman College honors alumna (magma cum laude) and holds a master’s degree in communication from Georgia State University.  Most recently, she completed the Harvard Business School Executive Education program earning the Certificate of Management Excellence.  She is an esteemed 2021 American Cancer Society ResearcHER ambassador; 2017 Lead Atlanta alumni; graduate of the KPMG Executive Women in Leadership program; member of Alpha Kappa Alpha Sorority, Incorporated; and a life member of The Phi Beta Kappa honor society. 

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